Hello all, hopefully someone can help me out. I purchased a bespoke refrigerator model RF29A9675MT/AA. It was at a best buy sold as is. Being as is I had to pick up and deliver myself. Everything was good till it fell off my pickup truck and damaged the left side top door. It cools but the hinge to the door is broken up top and says that the door is open even though it's closed. It gets cool but because it thinks the door is open it doesn't get cold enough. Where can I purchase this door at. Thanks for replying.
Hi there! We're so sorry to hear your refrigerator door was damaged while trying to get it installed. However, we do have a couple solutions available for you. First, you can purchase replacement parts through SamsungParts.com or by calling 1-800-627-4368. We've even provided instructions for door removal/attachment beginning on page 25 of the user manual, linked here: https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES...
Alternatively, if you'd rather have a service technician replace the damaged parts for you, you can use the following link to locate a servicer in your area: http://www.Samsung.com/us/support/service/location
Hi there! We're so sorry to hear your refrigerator door was damaged while trying to get it installed. However, we do have a couple solutions available for you. First, you can purchase replacement parts through SamsungParts.com or by calling 1-800-627-4368. We've even provided instructions for door removal/attachment beginning on page 25 of the user manual, linked here: https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES...
Alternatively, if you'd rather have a service technician replace the damaged parts for you, you can use the following link to locate a servicer in your area: http://www.Samsung.com/us/support/service/location
