Original topic:

SAMSUNG refrigerator freezer reading 0 but not freezing

(Topic created: yesterday)
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momvom
Astronaut
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Kitchen and Family Hub

Brand
Age: Less than 1 year

Model Number: RF28HMEDBSR/AA-00
Brand: Samsung
Age: More than 10 years

I thought my freezer compartment had an evaporator fan issue which is probably incorrect.  I noticed a fine line of ice crystals always on top of inside freezer evaporator? coils . Do you think this may due to thermostat in freezer? Temp on control panel is showing 0 but not freezing. Refrigerator portion is working correctly

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userUaXNCx4Bgv
Constellation
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Kitchen and Family Hub
You bought the lowest quality appliances on the market. Obviously it doesn't work
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GaryB82
Galactic Samsung Care Ambassador
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Kitchen and Family Hub

I would suggest contacting support and having a tech check it out.

https://www.samsung.com/us/support/service/locations/



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