JUMP TO SOLUTION Solved

Original topic:

Range Digital readout flashes multiple message lights around the clock

(Topic created: 07-29-2024 07:17 AM)
337 Views
TimC1
Constellation
Options
Kitchen and Family Hub

The Controls work properly, the digital readout in the center of the screen around the clock flashes/lights messages as if there is a short in the control panel. It will flash "Roast" "Sec" "---" multiple time per second.

Does the digital screen need to be replaced? 

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! This could possibly be an issue with the panel. I would recommend trying a power cycle on the range by unplugging it and plugging it back up. If it is still occurring after that this will require service. Depending on your warranty you will have a few options.

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! This could possibly be an issue with the panel. I would recommend trying a power cycle on the range by unplugging it and plugging it back up. If it is still occurring after that this will require service. Depending on your warranty you will have a few options.

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/