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10-05-2023 11:35 AM in
Kitchen and Family HubReposting again as this was not resolved.
My samsung refrigerator loses easy connection and then tries to reconnect, it tries and then fails, I manually reconnect to smart things but this tends to last less than a day and then it starts all over again. It still does this.
in addition, the refrigerator logs me off my samsung account.
Refrigerator model number is RF22R7551SR. I tried a restart and this did not change anything.
Recognized something new yesterday, before refrigerator tried easy connection I saw a pop up showing wi-fi now connected as if wi-fi was lost for some reason. Now wondering if this is a hardware problem as wifi signal is strong and diagnostics have not shown any problems.
Any ideas.
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10-08-2023 07:51 AM in
Kitchen and Family HubThanks to another member, I believe there is a solution. Below is copied note that was sent.
My LG tv was causing some sort of interference with the wifi on the fridge. I know that because when I would change an app on the tv, that’s when the “easy connection” prompt comes up before it would ultimately fail.
My solution was to create a guest wifi network and connect my fridge to that instead. Haven’t had the issue again since.
I also place my refrigerator on guest wi-fi and so far so good.
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10-05-2023 01:27 PM in
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10-05-2023 01:35 PM in
Kitchen and Family Hub- Mark as New
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10-08-2023 07:51 AM in
Kitchen and Family HubThanks to another member, I believe there is a solution. Below is copied note that was sent.
My LG tv was causing some sort of interference with the wifi on the fridge. I know that because when I would change an app on the tv, that’s when the “easy connection” prompt comes up before it would ultimately fail.
My solution was to create a guest wifi network and connect my fridge to that instead. Haven’t had the issue again since.
I also place my refrigerator on guest wi-fi and so far so good.