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Original topic:

Refrigerator alert for door open is gone.

(Topic created: 09-23-2023 09:54 AM)
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Tcadaniel
Constellation
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Kitchen and Family Hub

I have a brand new family hub refrigerator, it’s 30 days old. It just stopped alarming when the door is left open. It’s model number rf29bb8900acaa

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hi there, Thanks so much for posting about this. I can certainly understand the need to have that door alarm engaged. But not to worry, this is a pretty simple fix. In fact, page 41 of the user manual has step-by-step instructions on how to turn the door alarm on/off. 

https://downloadcenter.samsung.com/content/UM/202308/20230830143445345/FDR_RF8000B_DA68-04402F-01_EN...

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hi there, Thanks so much for posting about this. I can certainly understand the need to have that door alarm engaged. But not to worry, this is a pretty simple fix. In fact, page 41 of the user manual has step-by-step instructions on how to turn the door alarm on/off. 

https://downloadcenter.samsung.com/content/UM/202308/20230830143445345/FDR_RF8000B_DA68-04402F-01_EN...