Samsung model rh22h9010sr/aa. I purchased the above refrigerator 5 years ago and it has given me good service until now. The freezer side was set to 2 degrees Fahrenheit but the temperature inside is consistently reads minus 10 degrees according to two different thermometers. I tried raising the temperature to its maximum 5 degrees Fahrenheit and it does not make a difference. Occasionally frost will accumulate in the freezer. Can you point me in the right direction to resolve this matter?
I was hoping that the information would help resolve the issue, I recommend you contact Samsung Support directly to see if they have more detailed information on fixing the problem with your freezer, The phone number is +1 800-726-7864
I hope they can help you fix this issue, Frost can definitely ruin your frozen foods. Please feel free to contact me with any other questions or concerns
