The remote that I have doesn't work had the tv for a week. The buttons kept getting stuck. How do I get that replaced the remote? It's still under warranty and the buttons. We'll stick under and stay down and and I can't do anything with the remote?
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Yeah, I contacted them with no luck. I tried to get a replacement remote right after I got the TV and they said, I filled out the wrong ticket even though I expressed on the ticket that I need a remote replacement, not TV service and now that my warranty has ran out, they won't do anything.
I was taking it as your tv was new and still under warranty as you mentioned. whatās the complete model number for the tv
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I've done that. They tried to send a repair technician to my home when all I needed was a remote. I canceled the technician, and it was like a week later. I tried to get back in touch with Samsung. My warranty had run out, and they would not replace the remote.
