Original topic:

Hulu, Disney+, Paramount+ not working 12/2024

(Topic created: Saturday)
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Majestik125
Constellation
Options
LED and OLED TVs

A few weeks ago my TV got an update with the new smart interface. 

About a week after the update Hulu and Disney+ no longer stream videos.

You can browse and every other function (Disney even plays SOME trailers)  but once you select a program to watch, it just goes black and after a bit an error message with code P-dev302 (on Hulu) comes on.

YES! I DID SEVERAL CYCLES OF FACTORY RESET ON THE TV AND APPS. I EVEN HAVE AN ESCALATED TICKET WITH HULU SO PLEASE NO NEED TO SUGGEST ANY OF THE STANDARD TROUBLESHOOTING METHODS, THEY HAVE ALL BEEN PERFORMED SEVERAL TIMES. 

 

@samsung 

Please get your software team to get with the times!

It's troubling that we are in the last few days of 2024 and you can't get a basic smart UI interface to work.

Every other smart platform figured it out and fully support ALL streaming apps.

It's a shame that I have to plug in a FireStick to my TV so I can watch the platforms I pay for, since they are not compatible with SAMSUNG SMART TV!

 

I hear that @LG has some good looking TV sets 

1 Reply
MrGhoul
Sun
Options
LED and OLED TVs
Numerous users are experiencing the same issue. It seems to be from a software update. Samsung needs to get this fixed soon.