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‎07-13-2024 07:45 PM in
LED and OLED TVsSolved! Go to Solution.
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‎07-13-2024 07:50 PM in
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‎07-18-2024 12:54 PM in
LED and OLED TVsHello! Thank you for reaching out! If the information from @meself doesn't help and this occurs on all sources then this will be something that will require service. Depending on your warranty you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
https://www.samsung.com/us/support/service/locations/