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Original topic:

Can’t find Movies Anywhere app

(Topic created: 07-07-2024 06:15 PM)
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PastorRunner
Asteroid
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LED and OLED TVs

Just got a Samsung tv and wanted to install the Movies Anywhere app but can’t seem to find it.  Have tried searching but the search function is not very good. Is it available?

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meself
Honored Contributor
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LED and OLED TVs
May want to try the site and get set up
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PastorRunner
Asteroid
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LED and OLED TVs

unsure what site you are referring to

I have a movies anywhere account; but I can’t locate the app anywhere on the tv to download.  I have been able to find other apps and install fine eg fandango

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meself
Honored Contributor
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LED and OLED TVs
Oh sorry think I misread I didn't find a app just there website
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userella
Supernova
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LED and OLED TVs
Do you have a media streaming device like Roku, Apple TV, or Fire TV by Amazon? The app can be accessed through a media streaming device and not directly on some TVs. Per Google.
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PastorRunner
Asteroid
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LED and OLED TVs

yes. I can do it that way. A bit annoying that they don’t have major app like that available on a brand new tv.  Thanks. I did some searching and all my results kept saying that it was now available on Samsung. 

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Zobb09999
Constellation
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LED and OLED TVs

I think The Movies Anywhere app isn't available on Samsung TVs. You can use a streaming device like Roku or Amazon Fire TV to access it.

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PastorRunner
Asteroid
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LED and OLED TVs

There are multiple sites that say it's available on Samsung TVs; including on the Samsung site: Smart TV | Apps with Smart Hub | Samsung US

The page above does say "Varies by region" perhaps not in the US. 

I tried multiple chats with Samsung and those went nowhere.

Again, this is a major app and makes no sense why they don't have it. 

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Samsung_Moderator
Community Manager
Community Manager
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LED and OLED TVs

Hi there, Thanks for asking about this. You should be able to use the steps in the link below to locate and download the app you're looking for. 

https://www.samsung.com/us/support/answer/ANS00062169/

However, if you are still having trouble after these steps, I would recommend checking for software updates and resetting the Smart Hub as the next steps. I'm providing links below on how to do this. 

1. Update Software:

https://www.samsung.com/us/support/answer/ANS00062224/

2. Reset Smart Hub: 

https://www.samsung.com/us/support/answer/ANS00077524/

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PastorRunner
Asteroid
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LED and OLED TVs

I understand how to install apps. My question is if the "Movies Anywhere" app is available. I search (as in the link above) but don't see it anywhere, even though the Samsung website indicates it is available.  I have Updated and Reset the Smart Hub. 

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