New 32 in TV UN32N5300AFXZA Both HDMI inputs don't work. I know the Cable Box signal is OK because I can connect to another Samsung TV. I tried the fix by holding the power switch for 30 seconds with power and HDMI cable pulled out with no change.
Have a remote meeting with Samsung on April 15 2021. If they can't fix the problem what is the next step?
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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