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05-26-2023 06:52 AM in
LED and OLED TVsI have a UE55NU7096U with a chromecast with googletv and it worked fine until about a month ago. The tv turns black and the movie pauses and then it comes back. Sometimes the tv blinks when the chromecast is starting. I got a new chromecast because i thought that it was broken but the problem is still there. I tried the chromecast on my monitor and it works fine.
Any help is appreciated!
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05-31-2023 01:45 PM in
LED and OLED TVsThank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html
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05-31-2023 01:45 PM in
LED and OLED TVsThank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html