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‎05-24-2023 10:30 PM in
LED and OLED TVsSolved! Go to Solution.
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‎05-29-2023 02:59 PM (Last edited ‎08-21-2024 06:49 AM by SamsungJecca ) in
LED and OLED TVsHello and welcome to the community! A non-working remote can get annoying so lets get you back up and running shall we?
First, here is a link with some things to try when the moment presents itself: https://www.samsung.com/us/support/troubleshooting/TSG01202543/#unable-to-turn-on-or-control-the-tv-...
The main thing that I would suggest trying is to reset the remote. To do this, remove the batteries and hold the power button for 8 seconds. Afterwards, but the batteries back in and point the remote at the Samsung logo on the television and power the television back on. More often than not, this ends up resolving the issue. If for some reason it doesn't, please send us a private message so that we can assist further!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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‎05-24-2023 10:31 PM in
LED and OLED TVs- Mark as New
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‎05-29-2023 02:59 PM (Last edited ‎08-21-2024 06:49 AM by SamsungJecca ) in
LED and OLED TVsHello and welcome to the community! A non-working remote can get annoying so lets get you back up and running shall we?
First, here is a link with some things to try when the moment presents itself: https://www.samsung.com/us/support/troubleshooting/TSG01202543/#unable-to-turn-on-or-control-the-tv-...
The main thing that I would suggest trying is to reset the remote. To do this, remove the batteries and hold the power button for 8 seconds. Afterwards, but the batteries back in and point the remote at the Samsung logo on the television and power the television back on. More often than not, this ends up resolving the issue. If for some reason it doesn't, please send us a private message so that we can assist further!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.