Original topic:

NEO QLED 8K overheating

(Topic created: 05-19-2024 08:17 AM)
552 Views
user7gdpH5sQs6
Constellation
Options
QLED and The Frame TVs

I have a 65 inch that is overheating to the touch on the left side.  It also has a white spot in the middle of the left side that gets a little bigger and darker the hotter the tv gets. The tv also turns off and on.  It is a 2022 model.

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! So that we may look into this further please send us a private message with your full model and serial number. And pictures of your TV screen. If you are on pc you can drag and drop the picture in the text box, or if you are on your phone you can copy and paste the picture from your gallery to the text box. 

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! So that we may look into this further please send us a private message with your full model and serial number. And pictures of your TV screen. If you are on pc you can drag and drop the picture in the text box, or if you are on your phone you can copy and paste the picture from your gallery to the text box.