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‎07-26-2024 08:07 AM (Last edited ‎07-31-2024 05:05 PM by SamsungCaleb ) in
QLED and The Frame TVsHelp, need a list of TV model numbers that will work with One Connect box SOC1001A. TV fell and broke but box is still good. I realize I will have to look for a used TV. Maxx
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‎07-30-2024 07:05 AM in
QLED and The Frame TVsI completely understand. Our parts website does have compatibility lists under each product. Unfortunately, I have still been unable to locate that part number on our website. However, I can provide the link below to a list of all our one connect boxes.
https://samsungparts.com/collections/one-connect/webcat-one-connect
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‎07-29-2024 07:04 AM in
QLED and The Frame TVsHi there, Thanks so much for reaching out about this. Typically, we would recommend checking with our parts team at SamsungParts.com or by calling 1-800-627-4368. However, I was unable to locate the model number you provided. Could you check to make sure that is the correct model number for your one connect box? Alternatively, if you can provide the model number for your TV, we should be able to look up the one connect box that way.
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‎07-29-2024 07:31 AM in
QLED and The Frame TVsTV was severely damaged by my joyous grand kids playing with the dog and was put to the curb (the TV). I seem to remember it was a 60 or 65" model, I had it awhile and I remember it wasn't cheap !
The other number on the One Connect is:
BN68-07104D-00
Is there a list that shows what TV's will work with what OneConnect should I find a used TV ?
Thanks for the reply !
Maxx
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‎07-30-2024 07:05 AM in
QLED and The Frame TVsI completely understand. Our parts website does have compatibility lists under each product. Unfortunately, I have still been unable to locate that part number on our website. However, I can provide the link below to a list of all our one connect boxes.
https://samsungparts.com/collections/one-connect/webcat-one-connect