JUMP TO SOLUTION Solved

Original topic:

Paramount Plus App Not Working

(Topic created: 11-15-2024 01:59 PM)
368 Views
khubers
Constellation
Options
LED and OLED TVs

The Paramount Plus App stopped working yesterday.  I have reset everything.  Has anyone else has this problem?

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! Thank you for reaching out! I would recommend trying to uninstall and reinstall the app to see if that helps and to make sure that your TV is up-to-date. After that I would recommend reaching out to paramount support for further help. 

View solution in context

3 Replies
Zeuz
Asteroid
Options
LED and OLED TVs
Mine wasn't opening either, but reinstalling fixed it. This was on my phone BTW. I didn't notice the category before commenting.
0 Likes
Reply
LongHiker
Galactic Samsung Care Ambassador
Options
LED and OLED TVs

@khubers No problem on my TV. We happen to be watching that app now. 

0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! Thank you for reaching out! I would recommend trying to uninstall and reinstall the app to see if that helps and to make sure that your TV is up-to-date. After that I would recommend reaching out to paramount support for further help.