Original topic:

Pop up notification every 2 hours or so on my QN90B

(Topic created: yesterday)
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EsQueue
Asteroid
Options
LED and OLED TVs

For the past 2 days, I've been getting an EXTREMELY annoying popup notification with small ding sound. This pops up about every 2 hours and disappears in 5 seconds. Impossible and just plain silly to not be able to read it. It does say something about thanks for being a customer and that smart hub collects data in some kind of way and that you can mess with settings in settings. I have never been able to read it as it leaves so fast. I just disconnected it from my network prior to posting this. Anyone knows what this is and most importantly, how to stop it? 

I only hope that disconnecting it from my network will stop these messages but only thing I can find under privacy settings want me to agree to a bunch of check marks. I clicked none of them as I do not agree with their TOS for something that I rarely use. This TV is strictly as a monitor and have no antenna connected. I could completely disable smart hub as I may just have by disconnecting the network connection. 


14 Replies
userXykvTwGhbf
Constellation
Options
LED and OLED TVs

In my Samsung menu (settings) I found a place with Smarthub Autorun and unchecked that. I also reviewed the privacy settings. I use a Roku device so I'm not really using the smart part of the TV.

Randy9
Astronaut
Options
LED and OLED TVs

Our 2020 QN55Q80 does the same, and has been displaying the message for the past 4 or 5 days. The window stays on screen for some minutes.

funguy_spores
Astronaut
Options
LED and OLED TVs

Having this issue too. I hate Samsung. I will be writing negative reviews on this product everywhere possible. Never again will I buy something from this company. Only dumb TVs from now on.

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LongHiker
Galactic Samsung Care Ambassador
Options
LED and OLED TVs

This is a minor inconvenience. I'm sure that it will be fixed soon. The TV is awesome and no need to consider alternatives for this random pop-up display. 

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Members_N0xhOvM
Constellation
Options
LED and OLED TVs

This is a major inconvenience and yes it is enough to consider getting a Bravia.

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