The screen just went black for no reason and I can't get it working again, the remote doesn't work, when I press the power button or reconnect the power, it just comes on with a black screen again. I can see the backlight is still working as there's a slight glow to the picture.
I think something in the hardware is faulty but I don't know what. TV is out of warranty
It sounds like your TV might be having issues with the display panel or internal connections. Try performing a hard reset by unplugging the TV, waiting a few minutes and plugging it back in. If that doesn’t work, the issue could be with the internal hardware, such as a faulty ribbon cable or the T-con board.
Yeah it's been powered down several times without any effect. Would a ribbon cable suddenly cause an issue when the TV doesn't get moved? I'll look into T-con boards but I'm thinking it's going to end up in the trash as it seems parts are hard to come by.
If the issue still occurs I recommend letting a service technician have a look. Since your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit: http://www.samsung.com/us/support/service/location
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Samsung offers a variety of repair locations, including walk-in Samsung service centers. Select the product that needs service to find a location near you.
