I purchased my Samsung 4K HDTV, Model #: UN65JU6700FXZA, Version: TD01 about 3 years ago. I recently got a Xbox One X so that I could play true 4k games with HDR. However the HDR won't enable on my Xbox one X. I have been through all the troubleshooting I can find and forums and done what they all said helped them but it hasn't helped me. I went to the picutre settings and set port HDMI 1 to UHD Color (which samsung states is HDR). And I have checked to make sure my Xbox one is plugged in to that port. My HDMI cord is top of the line 2.0 18gps 4K gold plated all that good stuff. I have reset my TV and hard reset my Xbox one X. And I have tried muliple games which are confirmed HDR compatible and still the HDR mode is greyed out and unclickable on my Xbox one x. I am at a lost. Could a Samsung professional please help me I will be forever grateful, thanks!
I was having the SAME problem, on my brand new Samsung UHD 75" NU7100 with my xbox one S, i turn off the UHD Color on the HDMI that i connect to the xbox and AT LEAST now a can see un 4k video, but it has some issues in working with games on 4k resolution =/ the 4k Details menu on the xbox one S only puts with a green check on playing videos 4k, the rest are yellow warnings and some red warning :S
Samsung is rolling out an update for its2018 lineup of QLED TVsthat enables FreeSync, which allows for smoother gaming without screen tearing. The company talked up its partnership with Microsoft’s Xbox division during its unveiling of this year’s sets, and this is yet another feature that embracesthe capabilities of the Xbox One X.
But there are some compromises that come with more fluid visuals. Samsung’s FreeSync mode only supports 1080p resolution for now, and the company notes that it might cause some random weirdness with the TV’s brightness at times. Probably still worth switching on just to see the difference it makes.
FreeSync is available on the NU8000, Q6FN, Q7FN, Q8FN, and Q9FN. Once you’ve installed the latest firmware on one of those TVs, you can find it under Game Mode in the settings menu.
Atmos and 4k was not displaying correctly as one of my hdmi cables was not 2.2 compliant. drove me nuts untill I reconfigured each system and found this. I had all systems off disconnected from power for 15mins. Proceeded to config all systems below.
Xbx1x display settings config:
4k reso 60hz refresh
Allow 50/24/4k/hdr10
Display overrides auto
Color depth 10 bit
Color space standard
YCC 4.2.2 OFF
TV settings (Game mode OFF Hdr10 ON.)
**TV input edit as home theater system. Only this setting will allow below config.**
Digital view/auto motion/contrast enhancer OFF
Hdr+mode selected Gamma st.2084
With these settings you can still adjust all color settings. NO BLACKOUTS!
TV settings (Game mode ON Hdr10 ON)
**TV input edit as PC (Vital option! This will activate game mode hdr10.**
Only backlight/bright/contrast/sharpness can be calibrated. All other options cannot be adjusted. NO BLACKOUTS!
Atmos settings:
Xbx1x config - dolby app install (activate for onkyo hts FREE! do not pay if you do not use headphones)
HDMI audio Bitstream Out
Bitstream formatdolby atmos hdmi
TV settings:
Audio - toslink optic audio out (netflix/hulu/etc)
Hdmi audio format Bitstream Audio format PCM
Onkyo settings:
Xbx1x input Game mode dolby atmos.
Onkyo indicates from source 5.1.2 atmos 4k output to 5.1.2 atmos 4k
Been playing forza 4 (calibrated settings)
Gear 4 (calibrated settings)
No blackouts and atmos works.
I discovered that on my Samsung nu8000 editing the TV source input type (home theater system or pc) will allow me to control hdr10 with game mode or not. Prior to my Xbx1x, I used the TV to stream content. Now I use Xbx1x to stream as it is my ideal setup. I am NOT running my cable box through Xbx1x. Once settings is configured, reboot xbox, onkyo, tv. Hope that helps.
Is there any update on this since my issue right now is with UHD turned off my xbox does 4k with all the warnings but when I connect with UHD on and all green checks my 4k connection fails (spins then shows no signal)
I'm currently using a 4k 2.0 switch with hdcp 2.2 (had a 1.4 apparently before this and had zero connection) and a 2.0 cable on the input [xbox one x]and output[from switch to samsung 6900 43 inch 4k].
I saw the mention about gaming mode... is that the end game to try. I have multiple devices that need to run across my room and this is bugging me.
I have no updates to provide unfortunately. I'm running an X1X on an NU8000 (2.2 cable, directly wired into TV).
Currently, I can run 4k, game mode or regular, but I am not able to get 4k UHD (4K + HDR) to work on anything. It immediately goes to black screen and eventually loses signal. I tried playing with different configurations probably more than I've actually used the xbox. I have just accepted it for what it is now. I did try the suggestions from the comment above yours (with the person using the onkyo I believe). Nothing changed. That one may have a benefit in the communication between devices using the arc input and a middleman device between the 2 systems. Maybe the onkyo in that case is able to translate the UHD mode in a way that actually works for all systems.
As far as I can figure out, 4k output with picture settings calibrated to my liking is the best I'll get. At least I still have a new 2018 TV advertised as:
120hz (mine is limited to 60hz because it's 49" which is undisclosed and only learned by doing your own discovery)
UHD (does not work)
4K (I'll give it to 'em! This one works! Batting 1 for 3 is HoF worthy right??). Should have bought the Sony X900f... Lesson learned.
