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03-26-2021 07:42 PM in
LED and OLED TVsI purchased a 50" 4k TU8000 new.
The TV works magnificently on every app other than HBO Max.
When using HBO Max I always have a gray bar on the top right corner of the screen. No other app or anything I use has the gray bar on the side.
Has anyone else experienced this?
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04-01-2021 06:30 AM in
LED and OLED TVsI recommend reaching out to the developer regarding this issue.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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03-27-2021 11:36 AM in
LED and OLED TVsDo the gray bar show on all sources including the picture test as well?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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04-23-2021 06:43 PM in
LED and OLED TVsEveryone has the issue on Samsung's HBO Max app fix the issue and when making excuses
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03-31-2021 07:18 PM (Last edited 03-31-2021 07:22 PM ) in
LED and OLED TVsyep, i just noticed on my 2019 model tonite too. same issue, no other apps have the problem.
apparently a bunch of people are having the same issue.
https://www.reddit.com/r/HBOMAX/comments/md9iov/weird_bar_on_right_side_of_screen_in_hbo_max_tv/
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04-01-2021 06:30 AM in
LED and OLED TVsI recommend reaching out to the developer regarding this issue.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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04-21-2021 09:41 PM in
LED and OLED TVsLarry, wouldn't this issue get more attention by HBO Max if Samsung informed them of the issue?
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04-04-2021 11:55 PM in
LED and OLED TVsSame issue I bought a 50in 8300.. HBO Max is the only app that has the white line on right side of screen.
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04-19-2021 06:56 PM in
LED and OLED TVsHave this issue too. its very annoying.
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04-19-2021 07:07 PM in
LED and OLED TVsI have the same issue on both my 43" (UN43NU6950) and my 65" (UN65RU740DFXZA) with HBO Max.
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04-21-2021 07:53 PM in
LED and OLED TVs