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‎06-15-2020 10:03 AM in
LED and OLED TVsI have a new Series 8 Crystal UHD TV. It is connected to the internet and the preinstalled apps, like Netflix work. However, it will not install any apps (Spectrum, HBO MAX, HBO GO, Disney +). When I select "Install" it looks like it begins to install and displays a zero (0), like it is beginning. However it stays like that for a moment, then goes back to app info page.
This is frustrating. Any suggestions?
Solved! Go to Solution.
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‎09-14-2020 03:28 PM in
LED and OLED TVs- Mark as New
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‎09-29-2020 05:25 PM in
LED and OLED TVsSwitching to different HDMi clearing cache and installation working fine
@userBtbRWNxXGq wrote:I have a new Series 8 Crystal UHD TV. It is connected to the internet and the preinstalled apps, like Netflix work. However, it will not install any apps (Spectrum, HBO MAX, HBO GO, Disney +). When I select "Install" it looks like it begins to install and displays a zero (0), like it is beginning. However it stays like that for a moment, then goes back to app info page.
This is frustrating. Any suggestions?
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‎10-16-2020 03:59 AM in
LED and OLED TVsThis is no joke... just unplug TVs power cable and plug in it back.. maybe this is needed only after you open for the very first time your TV and make all the connections wifi etc.. I think that happens (stay unplugged for 5secs) so TV can establish those data..
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‎10-16-2020 12:53 PM in
LED and OLED TVsThank you for sharing!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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‎11-02-2020 05:05 PM in
LED and OLED TVs- Mark as New
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‎11-29-2020 11:55 AM in
LED and OLED TVsHold down the power button on the remote for 5 seconds, until the logo appears on the screen.
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‎12-06-2020 12:37 PM in
LED and OLED TVs- Mark as New
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‎12-23-2020 01:40 PM in
LED and OLED TVsSame issue with my 2020 Crystal UHD TV which I bought 3 weeks ago and this also affects downloading content in Ambient Mode. Samsung Service Center in my country already replaced my TV's main board but did not solve the issue. I know the unplug and plug is a workaround but that shouldn't be the case for an expensive TV. Just disappointing! Been wanting to return the TV but they won't allow me to.
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‎12-23-2020 04:37 PM in
LED and OLED TVsWas able to install HBOMAX Disney+Hulu etc bit wasn't able to install abc or msnbc and not sure why need help please
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