Original topic:

TV wont power on

(Topic created: yesterday)
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ccurti
Astronaut
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LED and OLED TVs

Was watching TV and the TV just shut down.  Checked plugs - outlets - connections - etc...and getting nothing.  No red light - no sign of life.  The SoundBar and the Cable box were both connected as well - and both of those work fine.  

Is this fixable?  Any thoughts on a possible solution??

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GaryB82
Galactic Samsung Care Ambassador
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LED and OLED TVs

If the tv isnā€™t powering on even after trying a different outlet it sounds like the power supply went bad.  I would suggest contacting a repair center to have it checked.

https://www.samsung.com/us/support/service/locations/



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ccurti
Astronaut
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LED and OLED TVs

When you say "power supply"...what does that mean??  The TV is 18 months old - what part of the power supply on the TV would be defective after 18 months?  We have a repair scheduled for later this week - but I can only guess at the cost to repair (if it is repairable).  Seems the shelf life of a $4,000+ TV should be longer than a year and a half.

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GaryB82
Galactic Samsung Care Ambassador
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LED and OLED TVs

The power supply is inside the tv it could be a component that when bad not allowed power where the cord plugs into the back of the tv to transfer to the main boards.  Iā€™m just guess but thatā€™s what it sounds like the tech would be able to diagnose it in no time.



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ccurti
Astronaut
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LED and OLED TVs

I sure a hope the tech guy has an answer.  Thx for the feedback...

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GaryB82
Galactic Samsung Care Ambassador
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LED and OLED TVs

Youā€™re welcome they should have it fixed in no time my screen went bad after 4 months they showed up 3 days later and  brought a new tv with them and took the screen out of it and replaced my screen in 30 mins



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kmb1
Nebula
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LED and OLED TVs
A poer surge or spike in the voltage COULD cause the symptoms you describe, but the cause could be many other things, as well. If the power supply is fused (like all tv's used to be), then possibly a fuse blew, in which case the repair would be inexpensive and fast. But like I say, it could be many other things, as well. Good luck.
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kmb1
Nebula
Options
LED and OLED TVs
I meant 'power' surge.
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ccurti
Astronaut
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LED and OLED TVs

šŸ‘ŒI like what you're saying - an easy fix would sure be nice.  Again - thx for the feedback and support!!!