Original topic:

Tv Turning on/ off

(Topic created: 02-01-2021 11:32 AM)
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userxGsEFwiwz1
Constellation
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LED and OLED TVs

Right, the tv is turning on/off why?? Can it be fixed? If Samsung know their is an issue why can't they fix it!! They should provide free of charge fixing of this issue.  Because in this forum no one has an answer for this problem. 

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SamsungJam
Community Manager
Community Manager
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LED and OLED TVs

I'm sorry to hear that if this is occurring after plugging directly into the wall and not through a surge protector this will require service please reach out directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis. Please provide the full model and serial of the TV as well as your best contact phone number, name, and email. 

 

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Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Solution
SamsungJam
Community Manager
Community Manager
Options
LED and OLED TVs

I'm sorry to hear that if this is occurring after plugging directly into the wall and not through a surge protector this will require service please reach out directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis. Please provide the full model and serial of the TV as well as your best contact phone number, name, and email. 

 

Send a message on Facebook

Send a Message on Twitter

Send a Message to Moderator


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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