Original topic:

Tv se reinicia

(Topic created: 05-31-2024 07:59 PM)
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Lgnzlz
Constellation
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LED and OLED TVs

Buenas noches, 

Mi tv se reinicia constantemente mientras está conectada a la corriente.

Muestra imagen de dos logos al momento que enciende y nuevamente se reinicia.

El led rojo también se reinicia.

1000095876.jpg

 

 

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3 Replies
userello
Red Giant
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LED and OLED TVs
Restablaciemiento de fabrica, factory reset maybe?
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Lgnzlz
Constellation
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LED and OLED TVs

Gracias por el comentario

Ya lo intente, pero sigue fallando.

Saludos.

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Solution
Samsung_Moderator
Community Manager
Community Manager
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LED and OLED TVs

Hi there, Since the factory reset didn't work, I recommend trying the steps in this link: https://www.samsung.com/us/support/troubleshooting/TSG01001086/

Please let us know if this helps!