Original topic:

YouTube TV stopped working

(Topic created: 06-16-2024 10:39 AM)
6854 Views
userTyjRDHrnE6
Cosmic Ray
Options
LED and OLED TVs

Greetings,

I have a Samsung QN90AA 50 Tv and YouTube TV. Up until last night it had worked for some years.

Now there is no video or sound. The guide shows up and all the settings tabs and so on. There is even the option to resume a previously viewed show and I can click on that.

No video at all. It is stuck on  a black screen with the little circle spinning.

If I click on the resume show windows, there is a commercial for some 3 minutes. The commercial video shows. No problem. there little timer is there to show the 3 minutes going by. Then upon completion, the screen goes black with the spinning circle.

I have done the following: power recycle, reinstall, clear cache, delete Smart Hub and reset to factory specs. No change.

In looking at the nerd information there is NO "Network Activity" The connection speed shows as well as the buffer health.

Also, YouTube TV works fine on my Samsung S21, desktop, laptop, tablet and Roku device. No problem.

The Samsung TV is connected via hardware to the router. There is WiFi also. Tried both connections. Just in case there was a hard wire issue. Zero luck there.

Up until now, there was not any issue. Download speed is about 120 Mps and upload is about 60 Mps.

20240616_055917.jpg20240616_055919.jpg20240616_061027.jpg

53 Replies
userTyjRDHrnE6
Cosmic Ray
Options
LED and OLED TVs

Just to add an interesting finding. I can watch YouTube TV on my Samsung phone. No problem at all. When I try to stream YouTube YV to my TV with the Samsung link, I do not get any live video stream. Not on the TV nor on the phone. Break the connection with my TV and voila! streaming is back on the phone.

I really do think it is a Samsung issue but they will not have anything to do with my calls or emails. I keep getting referred back to YouTube TV. At least YouTube TV is listening to me although there is no solution anywhere.

0 Likes
LJF1
Asteroid
Options
LED and OLED TVs

My QN90AA TV was updated to 2220.9 recently but still no change with any of the broken apps.

0 Likes
userTyjRDHrnE6
Cosmic Ray
Options
LED and OLED TVs

Was this an automated update? 

0 Likes
LJF1
Asteroid
Options
LED and OLED TVs

Was this an automated update? 

Yes, that's why I missed that it had been done.

0 Likes