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34" ODYSSEY G85SB OLED 1 month old cracked display- HELP!

(Topic created: 11-10-2024 08:29 AM)
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clebouef04
Constellation
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Monitors and Memory

I purchased an ODYSSEY G85SB a little over a month ago and set it up as an external display for a docked laptop.  Everything was great.  Went away on a work trip for a couple weeks and got home to find what appears to be a cracked display.  Not sure what happened.  I need assistance getting it repaired.  Can anyone point me in the right direction?  See attached pics.  Thanks in advance.IMG_8110.jpgIMG_8107.jpg

2 Replies
meself
Honored Contributor
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Monitors and Memory
I would contact Samsung care if it's a Samsung display
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Solution
user_ams007
Planetary Samsung Care Ambassador
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Monitors and Memory
I'm sorry that you are experiencing problems with your monitor. Unfortunately, I recommend you reach out to Samsung Support directly they can assist you further. It's really strange that it just cracked. Their phone number is listed below
+1 800-726-7864