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Can't update firmware on Odyssey G7 due to USB issue?

(Topic created: 12-13-2020 10:37 PM)
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userErbb5X2iFg
Constellation
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I'm using a FAT32 formatted USB drive and doing the correct USB port "SERVICE". Only the update file is on the drive. Still repeatedly get the "software files are unable to be located..." whatever message. I also tried Rufus like some people mentioned and formatted it through there and made it non-bootable. Still didn't change anything. I'm stuck on 1007 and 1009.3 is the current

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ffg
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hey
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userErbb5X2iFg
Constellation
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Need help 😕 Can't get the newest update to fix the flickering issue because of this.

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Solution
userErbb5X2iFg
Constellation
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I just fixed this by getting a brand new USB 3.0 flash drive. My other one was USB 3.0 too, but not sure why it didn't work. 

userTsAZ86nszk
Constellation
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Hi i have the g7 faker edition are we supposed to use 3.0 i thought it was 2.0? Can you please tell me what usb you used? I just bought mine and it is on version 1002 and 1009.3 is out im way behind thanks

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userPAHIHfD06j
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what USB did you use and where can i get it

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ffg
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bshuc
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userSPIU0LfdUq
Cosmic Ray
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Be sure you are applying firmware to the right monitor. The Faker Edition for example has a different firmware series and will report that it does not see anything useful, as it were. If you have no problems and you're just wanting the latest software, think twice, this is unnecessary and even potentially harmful.  Just saying.

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