G5 Odyssey Displaying green dot grid

[userB3fGsuvDzK]

Greetings my Monitor (LC32G57TQWNXDC) is displaying a green dot grid when in operation, It's present regardless of browser. and shows on applications and desktop. running an RTX 2070 Super card. 

[Anonymous]

If it doesn't show in the self test, that is concerning. Did you install any Samsung software with the monitor?

[userB3fGsuvDzK]

No, I did not. Just what may have been preloaded onto the monitor, but no seperate install

[Anonymous]

Are you able to connect a different device, like a game console or BluRay player, to see if the grid still appears there? If it happens with a different input device, the monitor would require service.

[userB3fGsuvDzK]

It still shows on my blu ray and my kids xbox. Would I bring it on to place of purchase for service?

[MsBri1 · Accepted solution]

If your place of purchase offers service you can take it there. Or feel free to reach out to us directly via one of the following options. When reaching out via one of the options below please insert the link to our thread along with your full model and serial number to have service set up for you.

1. Facebook Messenger: http://m.me/samsungsupport

2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

3. If the unit is out of warranty you can use the following link below to request service. https://www.samsung.com/us/support/service/

[userB3fGsuvDzK]

Thank You, Request submitted

[Anonymous]

You are most welcome.