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Original topic:

HELP! S34J550WQ monitor has no sound.

(Topic created: 11-29-2021 01:47 PM)
userWdLU13AZ2s
Constellation
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Monitors and Memory

Tried Dell Optiplex 9020 display port and got full screen video, scrambled icons, no sound

Tried Dell Optiplex 9020 HDMI port and got full screen, normal icon display, no sound

Tried Mac Air HDMI4 K HD and got tiny, partial screen video, no icons, no sound

Tried Dell laptop, same HDMI cable, got video, no sound

Optiplex 9020 plays sound OK with built in speakers and Realtek HD

 

My setup:

Dell Optiplex 9020

Nvidia GeForce 1030

Win10 home 21H1

Device manager says:

Sound output devices: RealTekHD, S34J55x ( NVIDIA High Definition Audio)

userWdLU13AZ2s_0-1638222254484.jpeg

 

 

Nvidia HD Audio properties are:

General: Device is working properly

Update driver: Best drivers are already installed

Events:

userWdLU13AZ2s_1-1638222254488.png

 

 

 

Nvidia Virtual Audio Device properties are:

General: Device is working properly

Update driver: Best drivers are already installed

Events:

 

userWdLU13AZ2s_2-1638222254492.png

 

 

How do I get sound to the monitor?

Any and all help appreciated…

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Solution
LongHiker
Epic Samsung Care Ambassador
Options
Monitors and Memory

@userWdLU13AZ2s Yes, that is expected. That monitor has no internal speaker. 

https://displaysolutions.samsung.com/monitor/detail/1384/S34J55W

Open the Full specs on that page and scroll down to Audio.

Screen Shot 2021-11-29 at 16.29.40.png

 

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Solution
LongHiker
Epic Samsung Care Ambassador
Options
Monitors and Memory

@userWdLU13AZ2s Yes, that is expected. That monitor has no internal speaker. 

https://displaysolutions.samsung.com/monitor/detail/1384/S34J55W

Open the Full specs on that page and scroll down to Audio.

Screen Shot 2021-11-29 at 16.29.40.png

 

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