JUMP TO SOLUTION Solved

Original topic:

Magician 6.1 stuck while scanning

(Topic created on: 6/19/20 7:18 AM)
userel2BlIAPzb
Asteroid
Options
Monitors and Memory

I'm trying to diagnose some weird laptop behavior and as part, I'd like to check the health of my SSDs.  I have a 970 Pro NVMe as my main boot device and two other 2.5" SATA drives.  They are all listed as supported devices.

 

So, downloaded and installed the latest Magician - 6.1.  When I start it, all it does is spin in the startup screen with "Scanning for drive information" and nothing else.

Ideas?

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
userel2BlIAPzb
Asteroid
Options
Monitors and Memory

doo dee doo doo (twilight song).

Pulled the laptop apart, disconnected the battery, reseated the memory and NVMe card, rebooted.

Magician now sees all of the drives.  Hmmm

View solution in context

0 Likes
Reply
2 Replies
Solution
userel2BlIAPzb
Asteroid
Options
Monitors and Memory

doo dee doo doo (twilight song).

Pulled the laptop apart, disconnected the battery, reseated the memory and NVMe card, rebooted.

Magician now sees all of the drives.  Hmmm

View solution in context

0 Likes
Reply
user_ams007
Samsung Care Ambassador
Options
Monitors and Memory

Sounds like a problem with the native Nvme driver :thinking_face:, if it is a intel based machine update the intel storage drivers

0 Likes
Reply