- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-05-2024 07:54 PM (Last edited ‎02-07-2024 05:02 PM by SamsungCaleb ) in
Monitors and MemoryI just received my Odyssey Ark Gen2 and it's quite a frustrating experience.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
‎02-06-2024 10:14 AM in
Monitors and MemoryHello! Thank you for reaching out! I see how this can be frustrating with your new monitor having these issues. I would recommend tor try running it with HDR off and/or a lower refresh rate to see if this still occurs. As if it does still occur this could be a GPU-related issue. If it stops occurring it may be an issue with the monitor. And if that's the case this will require service. As you did just recently purchase the monitor I would recommend getting an exchange. But if you wish to proceed with service please either reach out to any moderator, or please call in directly at 1 (800) 726-7864