Original topic:

Odyssey G5 DisplayPort not working

(Topic created: 03-16-2022 09:13 AM)
leveechicken
Constellation
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Monitors and Memory

Hello, 

The DisplayPort on my Odyssey G5 is not working. The HDMI port works perfectly, but the DisplayPort source doesn't display an image, and the DisplayPort source is greyed out on the menu. 

I have tried different cables, HDMI cables with DisplayPort adapters, a factory reset, and a firmware update, but nothing has been able to resolve the issue.

Any help would be appreciated. 

Thanks.

4 Replies
userwtiXufusCF
Astronaut
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Monitors and Memory

I am experiencing the exact same issue =( makes 2 of us

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Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

Do you have multiple things plugged into the monitor? Have you tried unplugging everything but the displayport? 

 

Also, have you tried checking the graphics card in your computer to make sure it's okay? 

 

Try powering off everything including the monitor and PC Wait for 2 minutes and plug in the Displayport cable. Start the monitor first then finally the PC, and see if it will work that way. 

 

Let me know if this helps! 

 

 

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userxZPq6avjHv
Asteroid
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Monitors and Memory

Same issue here. Returning it for a refund.

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userT0IbVpqNlE
Constellation
Options
Monitors and Memory

Same here

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