Monitors and Memory

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Samsung Odyssey G3 Dead pixels

Posted by 04-20-2023 11:13 PM in Monitors and Memory

Hello, I bought Samsung Odyssey G3 gaming monitor (F24G3) 9 months ago and recently found some dead pixels like a curve in the upper right... View Post

04-24-2023 11:31 AM

Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post

Samsung Magician does not show temperature

Posted by 02-17-2023 12:42 PM in Monitors and Memory

I have recently installed an MZVLQ256HBJD-00B00 on my Gigabyte B250m-D3H motherboard. Samsung Magician (current version per 17 Feb) does not show... View Post

04-17-2023 01:06 PM

The PM991 you purchased is Samsung's minimal option SSD for OEM's to populate their devices with at ... View Post

34" CJ791 Ultrawide monitor not updating firmware

Posted by 04-13-2023 05:26 AM in Monitors and Memory

My monitor has a firmware version of m-J7934CGPB-1001.0 None of the three update files on the Samsung webpage are being identified by the monitor... View Post

04-16-2023 06:48 PM

It appears there is no firmware update for your model (j7934CGPB) available. The three models listed... View Post

CJ79 34in USBC Thunderbolt unable to achieve 100Hz

Posted by 04-12-2023 11:14 PM in Monitors and Memory

I have a Win 11 PC - NVIDIA GTX3080 GPU connected to a CJ791 curved monitor. I have installed the monitor drivers from Samsung to the USB-C display... View Post

04-13-2023 12:28 PM

Hello! Thank you for reaching out! Unfortunately using an adapter to use the USB-C feature can cause... View Post

Samsung 980 SSD and Magician

Posted by 04-11-2023 02:00 PM in Monitors and Memory

First 980 that I bought had the "read only " error. Replaced it with another MZ-V8V500 SSD in an external Sabrent Case. Downloaded Magician... View Post

04-12-2023 03:59 PM

Since your computer has a native SCSI interface inside I think you would have been better off with a... View Post

CRG9 HDMI stopped working, not recognizing PC

Posted by 04-06-2023 07:30 AM in Monitors and Memory

The HDMI port on this 5 month old monitor CRG9 model LC49RG90SSNXZA just stopped working. My work PC does not recognizing, my personal PC does not... View Post

04-06-2023 09:18 AM

Hello! Thank you for reaching out! That's definitely not good that your monitor is not working prope... View Post

U28E85KRS Monitor USB Hub Not Working

Posted by 04-03-2023 05:44 PM in Monitors and Memory

I have my monitor plugged in to my pc via HDMI and I am using a USB-A to B 3.0 cable to plug into the monitor's USB-B port for access to its... View Post

04-05-2023 08:07 AM

Hello, There! Based on the information provided it sounds like there are multiple monitors that are ... View Post

LS34A65 34" Curved monitor USB-C not working

Posted by 04-04-2023 02:11 PM in Monitors and Memory

I have a 34" curved monitor (exact model LS34A650UXLXB) with an USB-C issue: the USB-C stopped working. I was using the USB-C connection with... View Post

04-05-2023 06:48 AM

Hello, There. It appears the model you provided is an international model from Mexico and is not a U... View Post

LT27A550ND Monitor mounting screw size

Posted by 04-03-2023 05:53 PM in Monitors and Memory

Trying to determine the screw size to mount my LT27 monitor, the screws appear to be two different sizes, bottom screws are smaller and inset, top... View Post

04-04-2023 12:48 PM

Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post

Botched firmware update?

Posted by 03-30-2023 01:15 PM in Monitors and Memory

After updating the firmware for my Odyssey G7 (LC27G75TQSNXZA) to 1016.1 while my pc was turned on, I realized that maybe the pc should have been... View Post

03-31-2023 02:25 PM

Look up the current firmware in the G7 menu and if it is 1016.1 you are good to go. Opens in new win... View Post

Microsoft's accounts wont merge

Posted by 03-30-2023 05:05 AM in Monitors and Memory

My Microsoft accounts will not merge. No matter how many times I verified the password and email addresses. ... View Post

03-30-2023 09:22 AM

Hello! Thank you for reaching out! I would recommend reaching out to the Microsoft support team as t... View Post

Need control software for Odyssey G9 monitor

Posted by 03-27-2023 12:00 PM in Monitors and Memory

This is a request to Samsung and I hope others will chime in/support this. I just switched from an LG 34" monitor to the Odyssey G9 and I like... View Post

03-28-2023 11:04 AM

Hello! Thank you for reaching out! That's a fantastic idea to add to our monitors, and will tag this... View Post

Neo G7 43" and Bose Companion 5 Desktop Speakers

Posted by Anonymous 03-21-2023 05:10 PM in Monitors and Memory

So the Bose Companion 5 is a USB-connected PC speaker system. There are no special drivers needed to make them work. It's plug and play. ... View Post

03-26-2023 12:00 PM

Hello! Thank you for reaching out! I could see how this may be useful. Unfortunately, our monitors w... View Post

Can't find on/off switch on Monitior (827AM500NN) or (L917AM***

Posted by 03-08-2023 01:52 PM in Monitors and Memory

Got this monitor with a remote control - works fine. However, can't find the Power On/Off switch. It is not located near the Power Outlet... View Post

03-11-2023 04:31 AM

Thanks - that was the perfect solution. 😉 Good luck on your current and future adventures!! 😉 View Post

Inquiry before purchasing SSD to avoid another mistake

Posted by 12-19-2022 07:36 AM in Monitors and Memory

I bought cheap SSDs two times as per recommendations from shop owners for my two systems but in all cases the SSD write speed was very bad. The... View Post

03-01-2023 06:00 AM

Interesting to know that was an issue on other brands... I don't use it and wouldn't have noticed. I... View Post

Cannot update 980 Pro 1TB Firmware Magician

Posted by 02-24-2023 10:21 PM in Monitors and Memory

This is on a Dell Precision 7560 setup as a data drive. System is running the latest Windows 11 Pro, and Samsung Magician software 7.2.1. Drive is... View Post

02-28-2023 10:43 AM

Set Windows to boot to safe mode. Turned BIOS to AHCI. Booted into safe mode, and let it do it's thi... View Post

Samsung SSD 990 Pro Firmware to 1B2QJXD7 Update Failing on one of two drives

Posted by 02-14-2023 02:33 PM in Monitors and Memory

Magician offered me the new 990 Pro firmware 1B2QJXD7 This worked on my first 990 drive just fine. It fails on my second 990 - it appears to... View Post

02-20-2023 09:29 PM

>I suspect because i have the drives mapped under VMD but i am not sure. You are correct, that is th... View Post

Miro Sd Card Serial Number Location

Posted by 02-19-2023 09:24 AM in Monitors and Memory

I am trying to register my new mico sd card and the website asks for 15 digits. There is not a 15 digit number on the card. What combination... View Post

02-19-2023 12:35 PM

Hello! Thank you for reaching out! I can see how this may be frustrating. I would recommend calling ... View Post

Samsung Odyssey G9 Neo - DisplayPort - Screen goes black with dancing gray horizontal lines

Posted by 02-04-2023 06:01 AM in Monitors and Memory

So i bought this monitor, and upgraded it to lates firmware. I have worked 22 years as IT-tech support and know my way around display cables and... View Post

02-19-2023 11:08 AM

Hello! Thank you for reaching out! I can see how this can be frustrating with this occurring. I woul... View Post

Micro SD Unreadable (tested on 2 S20's and Windows PC)

Posted by 02-17-2023 06:10 PM in Monitors and Memory

Just recently I've been having "unmounting" issues with the SD card in my S20. I'd restart the phone and all would be well......... View Post

02-18-2023 09:27 AM

Thanks Opens in new window PDF Download Word Download Excel Download PowerPoint Download Document Do... View Post

Odyssey ark Screen flickering

Posted by 01-25-2023 04:59 PM in Monitors and Memory

For the past two weeks, I’ve been having screen flickering on my odyssey ark. Samsung recommends a new hdmi. can anyone recommend me a new hdmi for... View Post

02-17-2023 12:45 PM

Hello there! I can definitely understand the concern with your monitor flickering! A flickering, fla... View Post

Auto Source Switch plus not switching back

Posted by 07-26-2022 06:12 PM in Monitors and Memory

I've owned the Neo G7 monitor for a week now and the Auto Source Switch+ feature doesn't seem to work. I have my PC on the Display... View Post

12-13-2022 12:17 PM

And, if you are using HDMI, you can try to open the quick switch menu (push the menu button to left)... View Post

Samsung SSD Better Or Consistent?

Posted by 02-01-2023 03:35 AM in Monitors and Memory

Hi, I'm new here to the community and facing an issue with my Laptop. I recently gave my laptop to a computer hardware store to fix the... View Post

02-07-2023 12:21 AM

I've never heard of that brand either, but go with Samsung. Opens in new window PDF Download Word Do... View Post

Windows 10 does not recognize SAMSUNG 980 SSD

Posted by 12-10-2022 12:24 PM in Monitors and Memory

Well I know why it is on sale! Installed and BIOS on Gigabyte board recognizes it but Win10 pro 64 does not see it at all. Is there a fix for... View Post

02-14-2023 02:01 AM

Same here, found any solutions yet Opens in new window PDF Download Word Download Excel Download Pow... View Post

Unable To Update 980 Pro Firmware to 5B2QGXA7 With Magician 7.2.1

Posted by 01-31-2023 05:49 PM in Monitors and Memory

I have a 980 Pro 2TB SSD with Heat Sink. It has firmware 4B2QGXA7. Magician says update firmware to 5B2QGXA7. When doing the Firmware Update it... View Post

02-12-2023 04:14 PM

same here i have 1TB version and can't update without any specific reason Opens in new window PDF Do... View Post

Samsung 32" M5 monitor powering on problems

Posted by 01-07-2023 10:36 PM in Monitors and Memory

I recently bought a second M5 and since the first day I noticed the power button never responds on first touch. 3 months later, it now takes 10-15... View Post

02-12-2023 02:01 PM

Hello! Thank you for reaching out! I can see how this can be frustrating with your power button not ... View Post

Samsung Magician 7.2 crash on startup, CPU spike

Posted by 11-15-2022 02:55 AM in Monitors and Memory

Since updating to Samsung Magician 7.2 the program no longer works and fully utilised one core. When I start Samsung Magician 7.2 , nothing... View Post

02-10-2023 11:03 AM

Hi! Install version 6.3.0 - works (sometimes hangs, but works)!! Opens in new window PDF Download Wo... View Post

Odyssey Monitor dark area/1/4 screen dark

Posted by 02-09-2023 12:31 PM in Monitors and Memory

I am having a dark area appear on my screen. After unplugging the power source and plugging it back up I can get it to look like this at... View Post

02-09-2023 01:50 PM

Hello! Thank you for reaching out! I can see how this can be frustrating with your screen having thi... View Post

Help setting up 2 Samsung monitors with a laptop

Posted by 01-31-2023 09:01 PM in Monitors and Memory

Here is the setup: 1 Lenovo T14 Gen 2 Laptop, and 2 Samsung S27A600 Hub monitors Up until this morning I had a ethernet cable going from my wall... View Post

02-03-2023 11:20 AM

Thanks that solved it. Now to my new thread lol Opens in new window PDF Download Word Download Excel... View Post

Samsung QLED 49" Odyssey G9 C49G95TSSR 1ms 240Hz

Posted by 01-28-2023 09:51 AM in Monitors and Memory

Hi.I got recently this monitor:Samsung QLED 49" Odyssey G9 C49G95TSSR 1ms 240HzOn personal computer i have set it to 240 hz (settings in the... View Post

02-01-2023 06:25 AM

Don't be lazy, go to NVIDIA.com and look it up yourself. Opens in new window PDF Download Word Downl... View Post