I just bought a brand new Samsung Odyssey G5 27" Monitor around 6 months ago and noticed that after 3 months of use a white light was coming from the top of my monitor. I didnt mind it at first because it was little like a quarter of an inch but fast forward 6 months (present day today) its now at least 14" long, I tried to tape it back to prevent it from getting bigger but its getting bigger by the week.
Does this happened to anybody else? Is there a way to fix it?
Hello! I understand how this can be frustrating with your monitor's screen falling. Since this is occurring this is something that will require service. Please send me a private message with your full model and serial number, and the following information:
Place of purchase:
Copy of Purchase Receipt:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:
Email address:
If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:
Samsung offers a variety of repair locations, including walk-in Samsung service centers. Select the product that needs service to find a location near you.
Hello! I understand how this can be frustrating with your monitor's screen falling. Since this is occurring this is something that will require service. Please send me a private message with your full model and serial number, and the following information:
Place of purchase:
Copy of Purchase Receipt:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:
Email address:
If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:
Samsung offers a variety of repair locations, including walk-in Samsung service centers. Select the product that needs service to find a location near you.
