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‎01-23-2021 07:27 AM (Last edited ‎01-23-2021 07:27 AM ) in
Monitors and MemoryHi,
Just bought and shipped the M5 S27AM500NN model of Smart Monitor from USA to Singapore.
Am unable to accept the terms and conditions due "Network Interference occurred"
Anyone knows what is this and how can I fix this.
Thank you!
Solved! Go to Solution.
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‎01-23-2021 01:00 PM in
Monitors and MemoryUnfortunately, the television is looking for a USA IP address. Due to its location, smart functionality will not work.
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‎03-12-2021 09:26 PM in
Monitors and MemorySo how do we fix this? I live in Canada and bought this monitor specifically for its smart features.
I overpaid if I can't get this working.
This is not a solution, this is a reason for the error - but not a solution.
Please provide a SOLUTION.
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‎03-13-2021 06:52 AM in
Monitors and MemoryI apologize for the confusion and any inconvenience. However, we do not have the ability to support models outside of the US. There are differences between the US and International firmware, to which we do not have access. If you purchased your device outside of the US, please visit the link below for support in your area.
https://www.samsung.com/us/common/visitcountrysite.html
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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‎04-02-2021 12:15 PM in
Monitors and MemoryIm getting this but am in the us so what do i do then.