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Original topic:

Vertical bleeding inside Curved Monitor Screen

(Topic created: 07-04-2022 05:21 PM)
userOLS7ERCnKc
Constellation
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Monitors and Memory

IMG_20220704_082317.jpg

IMG_20220704_082303.jpg

IMG_20220704_082256.jpg

My curved monitor is showing vertical scratches all across the screen. I am unable to see any content behind these flush marks or scratches. Seems like the display is bleeding.

The monitor is LC34F791WQ

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

Hello! I understand how this can be frustrating with these lines on your monitor display. This issue would only be solved by service. Depending on your warranty you have a couple of options 

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.

- If you have an extended warranty you can reach out to them to have service set up. 

- If you're within the one year warranty, you can Private message one of our moderators with your full model and serial number to have service setup

- If you're OUT of warranty, you can use this link below to find a service center in your area. 

 

https://www.samsung.com/us/support/service/locations/

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userOLS7ERCnKc
Constellation
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Monitors and Memory

Thank you for the quick response!

I'll certainly check all the possibilities mentioned here.

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