My MacBook displays and charges over the usb-c port on the display and detects the monitor in the audio settings, however I cannot get it to actually play audio when connected via usb-c. When connecting via HDMI audio is functional for my Mac and other devices but I cannot seem to get audio to work when connected to usb-c even after messing around with all of the device settings .
I have the same problem. When connect M7 Monitor to my MacBook Pro 16 with USB-C 3.1 gen.2 cable, the monitor doesn't play sound. Another problem is when connect the USB-C cable Macbook sends signal after 1 or minutes.
Good afternoon, everyone. There are a few things I am asking you to check.
If you have not already done so, please update to the latest software v.1101.0, available here: DOWNLOAD LINK
Try using a different USB-C cable. When connecting the cable the first time, power down the Mac. (Apple likes it this way, don't know why)
Check the sound settings on the Mac to see if the monitor is recognized as an available audio device.
Connect a different device to the port to see if audio is presented to the monitor.
If you still have issues after trying these steps, please provide the following information.
Mac OS Version:
This issue is being reported over the Mac forums with several different monitor models, so I also suggest posting this information with Apple as well.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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