Galaxy a71 5g fingerprint reader choppy and sometimes does not work

[cnplkart]

The finger print reader is very choppy and many a times does not recognize on my new A71 5g t-mobile phone. Any suggestions folks 

[SamsungRei · Accepted solution]

Give these troubleshooting steps a try: https://www.samsung.com/us/support/troubleshooting/TSG01200322/ If the fingerprint reader is still not functioning correctly, please send a private message with the full model code and IMEI number of the phone. http://bit.ly/2XERsky

[cnplkart]

@SamsungRei  did follow your suggested solution and did infact resolve a bit even though its not completely resolved. its atleast working to much of the liking and better than before. I think with a screen protector re-recognizing with finger print does infact minimize the issue quite  bit. thanks for the suggestions.

[maknot]

<edit> I'm having the same problem as u so what do I do about the audio devices which one did u select