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I can't take screenshot after Samsung replaced the screen of my A32

(Topic created: 10-21-2022 07:19 AM)
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For some reason I can't take screenshot now after Samsung replaced the screen of my A32 5G 😪😪😪😪😪 

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Samsung_Moderator
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Community Manager
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Hello, We understand the frustrations of not being able to take a screenshot. This article provides the different methods of taking a screenshot. https://www.samsung.com/us/support/answer/ANS00038721/

If these methods are not working, then the phone will need to be evaluated by the service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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Samsung_Moderator
Community Manager
Community Manager
Options
Other Mobile Devices

Hello, We understand the frustrations of not being able to take a screenshot. This article provides the different methods of taking a screenshot. https://www.samsung.com/us/support/answer/ANS00038721/

If these methods are not working, then the phone will need to be evaluated by the service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html