Using a hu6950 55 inch "Smart" TV, the setup is STB to Marantz receiver to TV. HDMI 4 is used for ouput via receiver with ARC turned on both TV and receiver.
Tried to play video from apps (Netflix or Amazon video) and like many others posted on the net, The Anynet + CEC through ARC (HDMI4) could not have consistent handshake between receiver and TV. Gave up the ARC idea and hoping to get discrete channel audio via Optical audio, this does not work either.
Tried out many options, set audio to PCM, turned off Instant power on, TV factory reset, smart hub reset, audio reset, different HDMI ports, different HDMI cables, powering up sequence, manual switch to Audio out... etc. Not only is Anynet not working, I could not get Optical audio to turn on either (no light through the cable). Video quality is great, if only I enjoy silent videos. The only available sound option is through TV speakers or through analog RCA output.
Tested out the Optical cable directly from STB to receiver and it is working fine. Is there a way to force this smart TV to be dumber so it could turn on optical audio output always?
Had a LG TV prior and never seemed to have issue this frustrating...
I have a Samsung 40" MU6290 with a Sony HT-RT5 Sound Bar. The ARC worked for a day and now it won't recognize it as a device. I can use the tos link connection but the whole point in having an HDMI audio solution was to be able to use 5.1 LPCM and Dolby True HD/DTS Master Audio. I've tried a factory reset, I've tried unplugging all devices from the AC power for hours at a time, I've changed cables and every other method mentioned on here. My TV is advertised as having an "ARC on hdmi port 3" if this is a known issue with no attempt at a fix by Samsung it's grounds for a class action lawsuit given the thousands of others who have had the exact same issue. Any ideas Samsung?????
The only fast solution is either buying an optical and turning off ARC from your home theatre or unplugging bith of the tv and the home theatre then plugging them again and it will be solved
I just bought a QN55Q6FAM recent model QLED Samsung TV and I'm considering going through the hassel of returning it. I've had so many problems with ARC and HDMI CEC.
1. AppleTV - I have my AppleTV 4K output plugged directly into the TV. Most of the time when I power up the AppleTV, the televsion INSISTS on scanning for a TV tuner. I get a bunch of snow followed by a message saying the TV couldn't find a channel and would I like to switch sources? I have to pull out the Samsung remote, open SmartHub and switch it over to the AppleTV. Really? This is 2018! My 2011 Sony Bravia tv which this replaced was smart enough to scan the HDMI port for a signal. There is no way to turn off the TV tuner.
2. ARC Stereo Tuner Connection - I have a Sony HT-XT1 receiver which support ARC. I have the TV connected via the ARC connection to the receiver. I don't know what's going on, but the TV establishes some connection because I can change the volume and mute the receiver, but NO sound. I've unplugged, reconnected the receiver. It worked twice in the process.
This is embarrising for Samsung. The picture quality is great, but as a TV the usability s-u-c-k-s. For paying such a premium I would expect smoother operation. DON'T EVEN GET ME STARTED ON THE ADVERTISING (S-P-A-M) WITHIN SMART HUB!
This has been a very frustrating new TV experience. I will never buy another Samsung.
