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05-02-2021 07:23 AM in
Projectors & Other TVsSeems like this is a well known problem. Was watching TV turned it off for 4 hours came back to this dark shade on the side of the TV. Anything that Samsung can do to remedy this issue
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05-03-2021 09:31 AM in
Projectors & Other TVsI'm sorry to hear that if this is occurring on all sources and during the picture test this will require service please reach out directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis. Please provide the full model and serial of the TV as well as your best contact phone number, name, and email.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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05-03-2021 09:31 AM in
Projectors & Other TVsI'm sorry to hear that if this is occurring on all sources and during the picture test this will require service please reach out directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis. Please provide the full model and serial of the TV as well as your best contact phone number, name, and email.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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05-07-2021 01:22 PM in
Projectors & Other TVsWow! This is EXACTLY what happened to my Samsung TV!
I called for service, they told me the LED panels are no longer available and Samsung gave me credit to replace the TV.