JUMP TO SOLUTION Solved

Original topic:

HELP WIFE GOT INTO EXPERT SETTINGS

(Topic created: 06-03-2024 04:44 PM)
1503 Views
Options
Projectors & Other TVs

Help wife went into expert mode trying to connect a sound bar now tv is going crazy remote won't work right only the power button and cuts on off by itself it's a 65 in UHD 4k

5 Replies
GaryB82
Galactic Samsung Care Ambassador
Options
Projectors & Other TVs
I would would suggest resetting to factory default to reset what she might have changed.


If you've found my post to be helpful, Please like my Comments āœ“āœ“āœ“.
If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


Options
Projectors & Other TVs

Can't get there with remote 

Options
Projectors & Other TVs

Remote will only turn tv on and off. But the tv is trying to open apps and pick channels 

Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Projectors & Other TVs
You can try to use smartthings to access the menu see if the phone remote will work I would also suggest removing the batteries from the remote see if it's causing the issue also


If you've found my post to be helpful, Please like my Comments āœ“āœ“āœ“.
If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


Options
Projectors & Other TVs

Will try that.