Hello! Thank you so much for posting about this. I completely understand your concerns with the error code of 189 on your Samsung tv. I'll be more than delighted to assist you with this issue. Is the code on the tv blocking you from navigating with your remote? You may want to try logging into your account by using a different device. Here is a link that might be helpful: https://www.samsung.com/us/support/troubleshooting/TSG01109043/#unable-to-connect-to-the-samsung-ser...
