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01-16-2019 12:54 PM (Last edited 06-30-2023 04:00 PM by SamsungAl ) in
Projectors & Other TVsHello,
I purchased a UN65J8500 3 years ago and just recently, within the last 2 months, I started noticing what looks to be light spots shinning through the panel. These light spots are especially noticeable on solid colors.
I've posted a couple of images of what it looks like:
Is this something that I can fix or is this panel not worth saving?
Any suggestions would be greatly appreciated.
cheers,
devin
Solved! Go to Solution.
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01-21-2021 06:41 AM in
Projectors & Other TVs- Mark as New
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01-21-2021 03:23 PM in
Projectors & Other TVsJust trying to get this as visible as possible.
I am on of many customer whos spent a lot of money and a Samsung TV that have critical fault not caused by the customers.
If you go to their TV thread you will find unanswered cliam after cliam.
Hopefully, a lawsuit follows but we need to get the word out. I am sure you don't care much but just trying to get something started.
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01-28-2021 11:55 AM in
Projectors & Other TVsI have a Samsung UN65JS8500 TV. I got the issue of light bleed on both sides of the screen recently. This issue happens regardless the signal source (off the air, apps, dvd player, etc). The tv connects directly to the wall socket, no surge protector. Besides the light bleed issue, the tv makes some loud popping sound (not from the speaker) intermittently. Upon research, this is related to overheating. Please help.
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02-07-2021 06:55 AM in
Projectors & Other TVsNoticed about a year ago a little light bleed along edges and that blacks were very grainy in my picture. Light streak started yesterday and has grown to twice it’s size now. Totally unacceptable that this fire hazard is not being addressed as a recall.
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02-07-2021 07:26 AM in
Projectors & Other TVsI do apologize for the inconvenience this has caused. Does it appear on all sources including the picture test? Please feel free to send me a private message with your full model and serial number, I would love to look into this further for you.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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11-10-2020 08:00 PM (Last edited 11-10-2020 08:09 PM ) in
Projectors & Other TVs
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12-26-2020 06:54 AM in
Projectors & Other TVsI have this 3 years old UN65JS8500 TV. Recently I realize it is light bleeding from both sides. I tried Settings > Support > Self Diagnosis > Picture Test but see no improvement.
Does anyone or Samsung technician have a good solution that works?
thanks,
Alex
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12-26-2020 06:57 AM in
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12-29-2020 02:26 PM in
Projectors & Other TVsI'm sorry to hear that does this occur on all sources? And during the picture test?
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11-25-2020 06:34 PM in
Projectors & Other TVsHello,
I purchased my television in November of 2017. Today, I noticed light bleeding through the bottom left hand corner of the television. This is happening on all source/inputs. Is there something that I can do to try to resolve the issue?