I bought few Samsung in the past ten years but my last one was the cheapest quality ,I had it hanging on the wall in the family room and my kids and family sit in that room which we hardly use and this TV scared me from buying any large screen TV because I came home after 10 day trip to find the front screen completely off and early hanging on from the Botton side which I would consider very dangerous and could cause disaster if one of my kids was sitting near it and I am grateful that no one got hurt .I hope Samsung would help me repair it since in has been hardly used .
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Hello,Fallbrook2041! We're so sorry to hear about this situation with your television, and definitely understand the concerns. We absolutely recommend contacting our support link as mentioned (https://www.samsung.com/us/support/contact/) and have also reached out to you via a private message to request some additional information. Please follow up with us there, as our community members will not be able to assist with this matter. We look forward to speaking with you.
