Netflix not working on Samsung Smart TV

[michaelgeraci]

I have HU8550, SEK 3500 set-up. Firmware 1453. Netflix app has been reinstalled. I still get the "cannot play title at this time" message on every title. Netflix works fine on all other devices in my house. Any ideas?

[usercbmtecINnu]

New UNK6300, same problems. Wish we had found this thread before buying. Unfortunately, it's not quite new enough to return. Figured out on my own that unplugging the TV worked but we have a console coming and it won't be possible to do it without running extension cords.

[userI46qrK03fD]

Everyone should make sure they call Netflix and make sure they also know

[user8iiIW6HMsP]

Thanks great recommendation. Terry

[user8iiIW6HMsP]

This Samsung/Netflix issue has not been SOLVED.

[userOY7YawvZc2]

I wonder if we could get a technology blog/website (i.e., CNET, Engadget, etc.) to take notice of this thread and the ongoing issues with Netflix and Samsung smart TVs. Maybe some media attention would light a fire under Samsung and Netflix to get this fixed.

[user8iiIW6HMsP]

I've been tweeting out about Samsung tvs and Netflix . You got a good idea.

[user2Fx7oH1q6D]

I totally agree. This absolute nonsense from Samsung. Very disappointed customer.

[user35MfnH43BR]

This Samsung issue has NOT been solved as reported by the original poster (yes, I want this displayed on every page of this thread to point out the true status)

[user35MfnH43BR]

I contacted Netflix, and the customer service rep said: "I see this is a known issue and my team is currently investigating what is causing this, we are also investigating this with Samsung..." When I asked if he could say anything on the status of resolution, he said: "We don't have an estimated time for the resolution..."

[userVEXTpp192c]

If your system was reset for some reason you can have an IP issue / conflict.

Try something simple.

- Power off your TV

- Unplug your power cord! (Switching off the TV will not do this), just unplug it.

- Unplug your Ethernet Cable. (There is power being supplied to the internal ethernet circuit from this cable). By doing this step, you are causing the ethernet card to generate a new IP address which is what you need.

- Press and hold the ON/OFF button on the back of the TV for 5 seconds. (This discharges the power from all internal circuits).

- Hook everything back up.

- Try your NexFlix and see if it is work again.......