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Netflix not working on Samsung Smart TV

(Topic created: 06-18-2016 09:07 AM)
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michaelgeraci
Cosmic Ray
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I have HU8550, SEK 3500 set-up. Firmware 1453. Netflix app has been reinstalled. I still get the "cannot play title at this time" message on every title. Netflix works fine on all other devices in my house. Any ideas?

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marcellux
Asteroid
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Yes, I did a reset but that did not help. 

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userxMb8zJYQW9
Constellation
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Perfect, unplug and plug the TV worked!!

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user4V7jFy2oEb
Constellation
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I had no option to sign out of Netflix. So I just unplugged everything for 2 mins and plugged everything back up and now it works.

user35MfnH43BR
Asteroid
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..until the next time it locks up (which won't be long) and you have to do it again and again...
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userlboJ8iTXH3
Constellation
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Not working on my tv Samsung 

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user2scZGdZnFF
Constellation
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DEar all,

 

I think I have found a solution, of course not sure if it will work for everybody.

 

What I have done:

Bought a mini Wireless adapter

Connect the adapter to your Wifi network

Connect the adapter via LAN cable to your television

IMPORTANT: The Wireless Adapter needs to support Client Mode and has to be run in Client Mode

 

 

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usergXhFIH2uaC
Constellation
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not an option... says lock/unlock or view details or update. nothing else, cannot log out, cannot delete, cant do anything with the app... restart smart hub still doesnt work 

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user20dd2RU4iZ
Constellation
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Nope, my submenu did not have a Reinstall option. I have watched about 12 youtube videos on supposedly how to do this and every one shows something different--and NONE of them match mine.

 

get it together, samsung.

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userGPFjQvZJKq
Constellation
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Didnt work😪😪😪😪

 

I have not had any luck with samsung, I bought a fridge and I have 6 months trying to solve the problem and they have not been able to. What a shame!!😴😴😴😴

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fjfroelicher
Asteroid
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after samsung chat, did the reset smart hub before chatting, person chatting to just had me unplug for two minutes and try again and it worked...