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Netflix not working on Samsung Smart TV

(Topic created: 05-27-2016 04:46 PM)
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michaelgeraci
Cosmic Ray
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I have HU8550, SEK 3500 set-up. Firmware 1453. Netflix app has been reinstalled. I still get the "cannot play title at this time" message on every title. Netflix works fine on all other devices in my house. Any ideas?

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Vini81
Constellation
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Hey I was having same issue here, I tried first resetting the TV to default and as second I did reset the Samsung hub to default. After that netflix is working fine, hope that works for you..

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user4CE3K4NMuu
Constellation
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I keep loosing my login info requiring me to input it again. Its not the TV all other alls work fine it seems to be only the app Netflix with some modeld. I keep gettin a run around but working for HP I think after many calls and firmware updates, smarthub resets it seems to be like I said the Netflix app that needs fixing.

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user36JESsQrAX
Constellation
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Have a un50es6100 Samsung tv.  Netflix is not working.  I have unplugged tv for 10 minutes and all their cords.    Reset tv through the using the tv source button.  Gone into tools and did a reset plus with Netflix highlited, did a reinstall.   Still nothing.  Trying to log into Netflix get the message “unable to connect to Netflix. Please try again or visit:  www.netflix.com/help”.  Nothing works so any ideas?

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SamsungJam
Community Manager
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You should be running version 2004.0


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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user36JESsQrAX
Constellation
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Ok yes it says current version: 002004

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SamsungJam
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Any other apps giving you trouble?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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user36JESsQrAX
Constellation
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Have not used other apps before but when I tried they don’t seem to be an issue

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user36JESsQrAX
Constellation
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Actually I did try to download a couple of other apps which worked but I could not access the app.   It just kept loading or something.

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usersiJoZpZ3ib
Constellation
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My Samsung series 8 curve Netflix on smarthub just stop working. Is there any fix solution I need in order to get the app fix?

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SamsungJam
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Which software version is the television running?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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