My Samsung 50 inch nu7100 is starting to experience choppy motion after the latest update when are we getting another update? This tv hasn't gotten an update since November 20, 2020, and it's been 8 months now. most contents before the update were smooth doesn't matter if it's 24,30 or 60 fps content and now it's not smooth anymore even with digital noise reduction on auto and auto motion plus judder reduction set to max. Please fix this.
I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
