PC on Tv Easy Connection to Screen problem

[user9snT87DKBQ]

I downloaded the app on my windows pc but when I want to start it, it crashes ;(

[Anonymous]

Good afternoon. This issue has been referred to the engineering team for investigation.

[userOKOIFFl5gb]

I have the same problem. It crashes suddenly after it opens.

[userF3Fli6cwkj]

Same issue. Tried with Admin Rights, reinstall the app and nothing

[userF3Fli6cwkj]

Same issue, tried with admin rights but it didn't work

[usergAdVnGfkOX]

not working

[castrohm]

Same issue here.
No solution yet?

[userPBCrQ1UXXu]

Same problem here. Samsung please fix

[Stephanie Nikki · Accepted solution]

We have escalated this to our specialists, in the meantime it is recommended to submit an error report through the Members app using the steps below:

Open Samsung members app -> log-in with Samsung account -> Explore -> press “+”sign -> Add frequency /issue description -> send

[Levis_Blan-ti]

was there any solution?
what's the status?

I can't open the app, it automatically closes after running as administrator.

How did you manage to launch the app?

[userrGqEM01tBY]

STILL NOT WORKING.